Privacy Policy

Last Updated: January 1, 2025

Productbox Labs Pty Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Fill out forms on our website
• Request information about our services
• Subscribe to our newsletter
• Contact us directly

This information may include:

• Name
• Email address
• Company name
• Job title
• Phone number
• Professional information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze trends and usage
• Detect and prevent fraud
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our website and conducting our business, such as:

• Cloud hosting providers
• Email service providers
• Analytics providers
• Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request that we restrict processing of your information

7. Marketing Communications

You may opt out of receiving marketing communications from us by:

• Following the unsubscribe instructions in our emails
• Contacting us directly
• Updating your preferences in your account settings

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: